Frequently Asked Questions

Our fragrances are crafted with concentrated formulas designed for lasting wear. Longevity may vary depending on skin type, environment, and application. For optimal performance, we recommend a generous application of approximately 20–30 sprays. Fragrance may also be sprayed onto clothing from a distance of 6–12 inches to help extend longevity.

We believe fragrance has no gender. Our fragrances are created for anyone who enjoys smelling great, expressing themselves, and elevating their mood through scent. While some fragrances may lean more traditionally masculine, feminine, or unisex, we encourage you to explore based on your personal preferences rather than labels. Additional fragrance details and scent profiles can be found on each product page.

For the best experience, apply your fragrance after showering and moisturizing with an unscented lotion. Spray generously onto pulse points, including the neck, wrists, behind the ears, and inner elbows. These areas naturally generate heat, helping the fragrance project and develop throughout the day. For optimal performance, we recommend a generous application of approximately 20–30 sprays. Fragrance may also be sprayed onto clothing from a distance of 6–12 inches to help extend longevity. Avoid rubbing the fragrance after application, as this can interfere with its development and reduce overall performance.

Store your fragrance in a cool, dry place away from direct sunlight and heat to help maintain its quality.

Fragrance interacts uniquely with each individual's skin chemistry, so the scent may develop slightly differently from person to person. Some fragrances become more defined and well-rounded as they mature over time, allowing the notes to blend harmoniously and reach their full potential.

We ship within the United States via USPS. Additional shipping destinations may be added in the future.

Once your order is confirmed, we typically process it within 2–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout, but most orders arrive within 3–10 business days. Estimated delivery timelines will be provided during checkout, and tracking information will be sent once your order has shipped.

Yes. Once your order has been shipped, tracking details will be provided so you can monitor the delivery status.

If you need to change or cancel your order, please contact us ASAP. Once an order has been processed and a tracking number has been issued, no changes or cancellations can be made. If your order has not yet been processed, we can cancel it upon your request so that you may place a new order with the correct information.

If your order is delayed or appears to be lost in transit, please contact us and we will work with you to help resolve the issue with the shipping carrier. If your order arrives damaged, please email us immediately and include photos of the damaged item and packaging within 3 days from arrival date. We will review your case and get back to you within 3 business day.

Every fragrance undergoes rigorous quality control and inspection before shipment to ensure it meets our standards. While issues are rare, if your item arrives damaged, please contact us immediately and provide photos of the damaged product and packaging. Damaged items may be eligible for a replacement. If you believe you have received a defective product, please contact us with details of the issue. After review, we may offer a replacement or a refund, depending on the circumstances.

Once we receive the defective product, refunds are issued to the original payment method within 10 business days after approval. Processing times may vary depending on the payment provider.

Available payment methods are displayed at checkout.

No, you do not need an account to place an order. We offer guest checkout for a fast and convenient shopping experience. However, creating an account allows you to enjoy exclusive benefits, including special offers, discounts, faster checkout, order history, and early access to select promotions.

For any questions or assistance, please submit your inquiry through the form available on our Contact Us page. Our team will respond as soon as possible.